Product Guarantee
All Mayne products come with a 15-year limited warranty covering any defects in materials and workmanship. Only the original purchasing owner may file a warranty claim. Proof of purchase must be provided. This warranty is not transferable. Within 30 days of discovery of claimed defect, please report in writing with proof of purchase and pictures to Mayne 1288 Commissioners Road West, Suite 208 London, Ontario N6K 1E1. If materials or manufacturing workmanship are found to be defective, Mayne will at its sole discretion either replace the defective material or refund the product. Labor, installation, and any similar costs are excluded specifically, and shall not be paid by Mayne in any event.
The following are NOT covered by this warranty:
- Damage caused by failure to comply with Mayne installation guidelines, by faulty installation, improper application, or in violation of codes or restrictions.
- Damage attributable to fire, violent storms, earthquake, ground movement or any other casualties; or to exposure of atmospheric pollutants or conditions other than natural weathering processes.
- Damage or discoloration due to misuse, abuse, improper storage, impact of objects, or to the alteration of the product by applied heat or welding, by contact with solvents, epoxies, paints, chemicals or other substances; or by other physical or material alterations.
- Color fading that occurs over time due to normal weathering.
- Any materials not manufactured or supplied by Mayne.
- Cost of installation, removal, labor, freight and similar related costs.
- Any incidental or consequential damages.